Refund policy

WE WILL GLADLY ACCEPT RETURNS IF THEY MEET THE FOLLOWING-

-A RETURN REQUEST MUST BE SUBMITTED WITHIN 14 DAYS FROM THE DAY YOU RECEIVED YOUR ORDER.

-ALL TAGS MUST BE ATTACHED

-UNWORN CONDITION (ANY STAINS, ODORS, AND OTHER VISUAL DAMAGES WILL NOT BE ACCEPTED)

-YOU MAY CHOOSE TO RETURN YOUR ORDER USING ANY SHIPPING CARRIER ANY SERVICE OR IF YOU WOULD LIKE A RETURN LABEL SENT TO YOU AN $8 FEE WILL BE DEDUCTED FROM YOU REFUND.

TO START A RETURN-

EMAIL US AT INFO@MGYSTUDIO.COM WITH THE SUBJECT "RETURN-ORDER NUMBER # ", TELL US IN THE EMAIL WHAT ITEMS YOU ARE RETURNING. IF YOU REQUEST A RETURN LABEL OR NOT, IF NO RETURN LABEL REQUESTED PLEASE DO PROVIDE US WITH THE TRACKING NUMBER FOR THE RETURN. WE PROCESS RETURNS 1-2 BUSINESS DAYS FROM DELIVERY, PLEASE ALLOW SOME TIME FOR THE REFUND TO RETURN BACK TO ACCOUNT. 

EXCHANGES-

IF YOU WISH TO EXCHANGE FOR A DIFFERENT SIZE PLEASE EMAIL US INFO@MGYSTUDIO.COM WITH THE SUBJECT "EXCHANGE-ORDER #", AND WE'LL SEND A RETURN LABEL IN THE EMAIL, YOUR EXCHANGE WILL SHIP 1-2 BUSINESS DAYS ONCE RECEIVED.